Technical Support Request Property name: Silverado The Monterey Manchester House Corporate (in Las Colinas) What device is not working? Manager phone Leasing desk phone All phones Manager computer Leasing computer Laser printer Deskjet printer Check scanner Cable mode/router Kiosk Does it turn on? Yes No Not sure Do all of the usual lights come on to indicate that it is working? Yes No Not sure Are you able to connect to the Internet? Yes No ?Do you have a dial tone on at least one of the phone(s)? Or can you connect to the Internet from at least one of the computers? Are you able to login to whatever isn’t working? Yes No What are you expecting to see happen? ?Please describe what you were expecting to see happen. What do you actually see? List word-for-word any error code or message that is displayed. ?Please provide as much information as possible.
